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Funded Providers

Provider Conference​​

1. FY18 Ryan White Overview.pdf

2. Ryan White Planning Council.pdf

3. Admin Overview .pdf

4. Provider Conference CQM Program.pdf

5. Introduction to QI Workshop RWSD All Providers Training.pdf

​​Provider Handbook

Provider Manual

FY18 Provider Manual.pdf 
(FY19 Provider Manual will be updated shortly, last updated 02/28/2019)

Submission Deadlines

SubmissionReporting PeriodDue Date
1st Quarterly ReportMar 1 - May 31June 15, 2018
2nd Quarterly ReportJune 1 - Aug 31Sept 15, 2018
3rd Quarterly ReportSept 1 - Nov 30Dec 15, 2018
4th Quarterly ReportDec 1 - Feb 28Mar 15, 2019

Unit-rate Programs –

Submission of Fiscal Invoice

and Client Utilization Data

Mar 1, 2018 - Feb 28, 2019

15 days after each month's end

(April 15, 2018 thru March 15, 2019)

Deadline for

Final Budget Revisions

Mar 1, 2018 - Feb 28, 2019December 15, 2018
Outcomes ReportingMar 1, 2018 - Feb 28, 2019


Client outcomes must entered into e2boston within 6 months of last service date.


(Client Level Data)

Jan 1, 2019—Dec 31, 2019
February 15, 2019


HHS Poverty Guidelines

Mass Health Income Standards

Payer of Last Resort.pdf

Sliding Fee Policy and Scale.pdf

Sample Authorization to Release.pdf

Sample Self-Attestation.pdf

Sample Hardship Waiver.pdf

Sample Letter for Exceeding Charges.pdf 

Sample Income Summary.pdf

Sample Recertification.pdf

Sample Incident Report.pdf

FY18 Budget Template - With Admin Cap.xlsx

FY18 Budget Template - With Indirect Cap.xlsx

Standards of Care

​FY19 Standards of Care, Boston EMA 

Technical Assistance

RW Policy TA_January 2018.pdf

HRSA Policy Meeting FAQ.pdf

de minimis rate.pdf

Ryan White Service Report (RSR)

The Ryan White Services Report (RSR)​ is the mechanism by which HRSA’s HIV/AIDS Bureau collects client-level data. 

The client-level data reported by recipients and subrecipients is used to:

  • Monitor health outcomes of clients living with HIV receiving care and treatment services through program recipients and subrecipients.
  • Address the impact of HIV in communities disproportionately affected, by assessing organizational capacity and service utilization.
  • Monitor the use of the Ryan White HIV/AIDS Program to appropriately address HIV in the United States.
  • Track progress toward achieving the goals identified in the National HIV/AIDS Strategy: Updated to 2020.​

All funded grantees and providers are required to submit the RSR each year. ​A​ll Part A providers are required to generate their Part A XML file using e2Boston.​ ​​

Below are a few helpful links in completing your RSR Report:

RSR Reporting Guidelines and Technical Assistance Page​

2017 RSR Submission Timeline​

2017 RSR Instruction Manual​

2017 RSR Data Dictionary​

RSR Training Material Library​


Medical Case Management Training Program​​

Program​​​ Overview

Client Resources

​​​Immigration assistance - Statewide Referral List.pdf

Red Card - 5th Amendment Right.pdf

Immigration - Know Your Rights Handout.pdf

Boston Public Health Commission
1010 Massachusetts Ave, 6th Floor, Boston, MA 02118.
Phone:(617) 534-5395 Email: