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We Asked, You Said, We Did & What Changed

At BPHC, community input is important to us.  We want you to know how your input informs our decision-making. Below you will find summaries of current and past projects where your input influenced what we did. 

We Asked, You Said, We Did, and What Changed is an important part of our commitment to equitable community engagement. 

Click here to learn more about equitable community engagement at BPHC.

Current Projects:

Below are some of the issues we have recently consulted on and their outcomes:

Share your thoughts on the COVID-19 Vaccines: Summary of Community Input

We Asked

In December 2020, the Boston Public Health Commission invited residents to share their thoughts on the new COVID-19 vaccines. We hosted 10 virtual focus groups and distributed one online survey. 

We asked residents:
  • When a COVID-19 vaccine becomes available, will you take it?
  • What helped you decide to take the vaccine?
  • What are your concerns about the vaccine?  
  • What information do you want to know when a new vaccine is available?
  • What should public health or medical professionals do to prepare the community for a COVID-19 vaccine? 
  • Who do you trust the most for information about the COVID-19 vaccine?
​You Said

During the consultation period, we hosted 10 virtual focus groups with a total of 97 participants. 145 residents responded to the online survey.  

When the COVID-19 vaccines become available, focus group participants said:

  • 44.3% Yes, I will take the vaccine
  • 55.7% No, or I'm Unsure about taking the vaccine

When the COVID-19 vaccines becomes available, survey respondents said:

  • 82.8% Yes, I will take the vaccine
  • 17.2% No, or I'm Unsure about taking the vaccine

For more details, see the full summary here.

​We Did

We heard your responses and used them to inform the development of an equitable and effective communication plan that includes:

  • Frequently Asked Questions (FAQ) addressing your questions.
  • Series of community information sessions to address your questions and concerns on the COVID-19 vaccines, currently available in English and Spanish with additional languages to be offered at a later date.
  • COVID-19 vaccine information webpage available on
  • Social media campaign that highlights community members getting the COVID-19 vaccine.
  • Continuing partnerships with health care partners, city agencies, faith-based organizations, and community-based organizations to deliver accurate information to the community.

​Racism-Free Boston Request for Information Summary

​We Asked

From September to October 2020, the Boston Public Health Commission invited residents
to share their experiences and ideas to address Racism as a Public Health Crisis. We asked, 
how do residents experience racism in Boston? What should the City do to address racism?

You Said

74% of residents said racism impacts health. Residents want the City to focus on 1) Housing, 2) Education, 3) Jobs. Residents frequently wrote about police, culturally competent health care, sadness, and anxiety because of racism, data collection and transparency, and the effects of segregation and redlining in their responses. 

​We Did
  • Released an initial report
  • Developed a process to prioritize BPHC's action plan
  • Begun sharing your action items with other City departments

 Frequently Asked Questions

How can I participate? 

Learn about upcoming community engagement opportunities by subscribing to our mailing list.


 Who's Listening?

Boston Public Health Commission
1010 Massachusetts Ave, 6th Floor, Boston, MA 02118.
Phone:(617) 534-5395 Email: