Sign In
Boston Public Health Commission Home




Phone: (617) 534-5395*
Fax: (617) 534-5358


(Click on image for larger view)

Media Inquiries

If you are a member of the press looking for assistance regarding BPHC or the Mayor's Office of Recovery Services, please contact the Office of Communications at 617-534-2821 or  

For Boston EMS inquiries, please call (617) 343-6976 or (857) 393-0002 or  email

BPHC is committed to protecting the privacy and confidentiality of our patients and their medical information. The Office of Communications provides Boston EMS transport information to the media in accordance with the Health Insurance Portability and Accountability Act (HIPAA).

To inquire about a transport made by Boston EMS, members of the media should call (617) 343-6976 during the regular business hours of 9 a.m. to 5 p.m. weekdays. For information after hours or on weekends, please email or call 857-393-0002.

Help Desk
The Help Desk hours are from 8:00 AM until 5:00 PM, Monday - Friday. 
Staff who have a technical emergency outside of these hours can call (617)534-2400 and your call will be answered as soon as possible.

1010 Massachusetts Ave, 6th Floor
Boston, MA 02118

‚ÄčTo learn more about our programs, please visit our What We Do By Topic page. 

*24/7 contact phone number

Boston Public Health Commission
1010 Massachusetts Ave, 6th Floor, Boston, MA 02118.
Phone:(617) 534-5395 Email: