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Guidance for Front Line Workers

Personal Protective Equipment (PPE) Guidance for Frontline Staff
It is important for those who work with the public to understand how to protect their health and that of the people they serve while at work. The  document below provides guidance for staff on ways to protect themselves, behaviors and personal protective equipment.

Face Mask Guidance

Governor Charlie Baker issued an Order effective April 30, 2021 requiring people to wear masks or face-coverings in indoor public places and outdoors when they are unable to maintain 6 feet from other people.

Face coverings will still be required at all times in indoor public places. Face coverings will also continue to be required at all times at events, whether held indoors or outdoors and whether held in a public space or private home, except for when eating or drinking. At smaller gatherings in private homes, face coverings are recommended but not required.

Guidance for Home Care Workers  

This guidance document below applies to all home care workers, including personal care aides, home health aides, hospice workers, home health nursing assistants, home health therapists, and home health nurses.

PPE Glove Sequence
PPE Mask Sequence

Cleaning and Disinfecting Guidance

Cleaning and disinfecting objects and surfaces, especially those that are frequently touched (such as doorknobs, handles, tabletops, etc.) can help prevent the spread of COVID-19.
Cleaning & Disinfecting Flyer:

If you are concerned that a business located in Boston is not following Massachusetts’ mandatory COVID re-opening protocols, please call or email the Mayor’s Health Line 617-534-5050 / All caller information will be kept confidential. If you have a concern regarding a Massachusetts workplace outside the City of Boston, you may contact the board of health for that municipality. For any violation within the Commonwealth, you may also contact the Department of Labor Standards (DLS) through their hotline: (508)-616-0461 ext. 9488, or by sending an email to

Boston Public Health Commission
1010 Massachusetts Ave, 6th Floor, Boston, MA 02118.
Phone:(617) 534-5395 Email: